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Cancellation Policy

Weather Conditions

For safety reasons, we reserve the right to cancel any tour due to predicted or actual adverse weather conditions such as high winds, thunder and lightning storms, or any weather statements issued for New York City by The National Weather Service, in which case a full refund is issued.

Unforeseen Circumstances

We reserve the right to cancel a tour due to any unforeseen circumstance, such as mechanical failure, in which case a full refund will be issued.

Cancellation Fees

FREE CANCELLATION: UP TO 24 HOURS IN ADVANCE

FREE RESCHEDULING: UP TO 2 HOURS IN ADVANCE

SAME DAY CANCELLATION: $20.00 FEE

LAST HOUR CANCELLATION: NO REFUND

NO SHOW: NO REFUND