Weather Conditions
For safety reasons, we reserve the right to cancel any tour due to predicted or actual adverse weather conditions such as high winds, thunder and lightning storms, or any weather statements issued for New York City by The National Weather Service, in which case a full refund is issued.
Unforeseen Circumstances
We reserve the right to cancel a tour due to any unforeseen circumstance, such as mechanical failure, in which case a full refund will be issued.
Cancellation Fees
FREE CANCELLATION: UP TO 24 HOURS IN ADVANCE
FREE RESCHEDULING: UP TO 2 HOURS IN ADVANCE
SAME DAY CANCELLATION: $20.00 FEE
LAST HOUR CANCELLATION: NO REFUND
NO SHOW: NO REFUND